Club lounge was very relaxing and you could have your breakfast there and a light dinner complimentary with club rooms, but the variety of food was much better in the main restaurant!!! there was no sign over there for such a thing and also there was nobody around.! See 6,476 traveller reviews, 4,622 photos, and cheap rates for Grand Hyatt Dubai, ranked #133 of 754 hotels in Dubai and rated 4.5 of 5 … However The room was spacious with a decent view. On arrival you can only use 3 of the speciality restaurants as part of your all inclusive package, the rest you only get a discount. I had many good memories with my wife there and it was the main reason we chose grand hyatt once more but obviously it was a wrong choice. To end on a more positive note the Grand Hyatt, Dubai has much to offer with its great facilities including the 24 hour indoor pool and jacuzzi, multiple outdoor swimming pools to choose … Find all the transport options for your trip from Grand Hyatt Dubai to Dubai … Please see our partners for more details. The rooms are always spotlessly clean and room service have always been amazing.Now for the negatives- The Grand Hyatt is becoming downmarket. hotel did nothing to help me getting back the card ( even not a phone call to the bank who owned the ATM) they just repeated that they could do nothing and I should call my bank ( which is in Spain!) The gala dinner New Year’s Eve was amazing! Advertised 13 bars and restaurants.However On arrival you can only use 3 of the speciality restaurants as part of your all inclusive package, the rest you only get a discount. Breakfast was good, a lot of different choice. reception did not accept my Debit card for 200 dhs for one night stay deposit, he did not agree to give me the room so I could go to exchange and bring some cash in dirhams, forced me to use the ATM in hotel which captured my card and ruined the whole trip! FROM JUST £739 PER PERSON 01, September 2021-7 nights 5*Grand Hyatt Dubai Grand Standard room Upgrade to b+b for £69pp Belfast City Flights (aerlingus +British airways ) Luggage Included Fully ATOL&ABTA Financial Protection Standing tall close to the historic Dubai Creek, the impressive Grand Hyatt Dubai … Apart from that - we won't be staying here again. The … The only downside of the club lounge is that they only offer coffee and soft drinks from 11 am to 6 pm, I think it would be have been nice to have more snack options during those periods. See more hotel events and restaurant festivals in Garhoud, Dubai on hyattrestaurants.com. GHD_Management_Team, Cluster General Manager at Grand Hyatt Dubai, responded to this review. Room information Room upgrade information. The only positives at the moment are they have a nice kids pool area and what food we've had has been nice and the staff are lovely. If you want any sort of refreshments including drinks you have to take yourself for a walk across the resort to another section (only available 3pm till 7pm) However / 11:40 hrs. Shivam brought a genuine smile to our faces every morning at breakfast, in Andiamo, with his lovely manner and remembering what drinks my daughter and I liked to have. Sharif was excellent too, ensuring that our private taxi trip to Abu Dhabi went smoothly. There is … Kids club only takes kids at 7 or above otherwise they have to be accompanied by their parents. thye pushed us so hard to leave the hotel.over all it was a very unpleasant experience. Kindly note that the issues you have highlighted will not go unnoticed, and we will certainly review the situation with the team as we always strive to better ourselves, the service, and hospitality offered.May we kindly request that you DM us your contact details, along with any valid email address, so that a member from our team can reach out to you at the earliest.Once again, we apologize for the inconvenience caused, and we do hope that you give us the opportunity to make your next stay a Grand one!Warm Regards,Siddharth VermaDirector of Rooms. We can certainly assure you that your positive comments will definitely be shared with the team.Please note that the issues you have highlighted will not go unnoticed and we will certainly review the situation with the respective teams, as we always strive to better ourselves, the service, and hospitality offered.Lastly, on behalf of all our associates at Grand Hyatt Dubai, we would like to thank you for your referral. Grand Hyatt Dubai: dissapointing all inclusive - See 6,231 traveler reviews, 4,475 candid photos, and great deals for Grand Hyatt Dubai at Tripadvisor. The communal areas with beautiful indoor waterfalls, streams with fish and bridges were a delight too. Relax on plush Hyatt Grand Beds™ … Find all the transport options for your trip from Grand Hyatt Dubai to The Dubai … When we first stayed in 2011The hotel was upmarket, beautiful and relaxing. Advertised 13 bars and restaurants. Be sure to have your World of Hyatt number and password ready. The hotel is only 10 minutes from Dubai International airport. Thank you very much. Location A perfect blend of city conference and resort hotel, Grand Hyatt Dubai is set within 37 acres of landscaped gardens. By far the most restrictive all inclusive we've ever stayed at!!!! Grand Hyatt Dubai Share. Unfortunately, this is not the current reality at The Grand Hyatt. Taxes and fees that are shown are estimates only. The Grand Hyatt Dubai Hotel opens you the doors to its kingdom and welcomes you in one of its sumptuous 644 rooms and 38 suites. During our stay we saw guests appearing at breakfast in their pj’s. Secondly- even at those 3 restaurants you only have an option of 2 meals. Chic and Stylish Guestrooms in Dubai Grand Hyatt Dubai is home to 682 luxurious rooms including 38 suites, ranging from 39 square meters to 264 square meters. I will start my review by thanking my Egyptian friend Micheal at the front desk, there is nothing better than starting something with a positive vibe, and that's what Micheal did for us. and took a long time with signing many papers.4- after check out they kept our luggages. Secondly- even at those 3 restaurants you only have an option of 2 meals. 682 modern rooms and suites in 2 buildings. Kids club only takes kids at 7 or above otherwise they have to be accompanied by their parents. By far the most restrictive all inclusive we've ever stayed at!!! Rome2rio makes travelling from Grand Hyatt Dubai to The Dubai Mall (Station) easy. Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. All accommodations at the Grand Hyatt Dubai is decorated with traditional Arabic touches. We are currently sat at the grand Hyatt with our 2 year old son dissapointed. One of the hotel’s main highlights is to welcome its guest in the best possible way, with Hyatt Grand Beds ™ comfortable beds, silky-smooth beddings and breath-taking views of Dubai Creek or the … Map Riyadh Street, Sheikh Rashid Road, Dubai, … If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This also means that you can't get ANY drinks or food by the pool as part of all inclusive, not even water. Tel: +971 4 317 1234 Dear kayAlClo,Happy New Year to you!Thank you for taking the time to write this lovely review!We are glad that you chose to stay with us during this trip, and more importantly had a fantastic time while staying at Grand Hyatt Dubai.We appreciate your kind words and hope to welcome you back whenever your travels bring you back to Dubai.Best regards,Fathi KhogalyCluster General Manager. Review collected in partnership with Hyatt Hotels. Share this page. See 6,472 traveller reviews, 4,622 candid photos, and great deals for Grand Hyatt Dubai, ranked #133 of 753 hotels in Dubai and rated 4.5 of 5 at Tripadvisor… Overall, we had a thoroughly enjoyable Christmas stay of 7 nights in an aesthetically pleasing luxury hotel with great facilities and customer service by the majority of the staff we encountered. We are currently sat at the grand Hyatt with our 2 year old son dissapointed. I did not get his name but when I reported it to his supervisor the matter was dealt with courteously and an apology was offered on his behalf. Once again, we apologize for the inconvenience caused, and we do hope that you give us the opportunity to make your next stay a Grand one!Warm Regards,Siddharth VermaDirector of Rooms. The luxury marble bathroom includes spa tub, bathrobes and … Dubai Share. Would definitely return if in Dubai & would highly recommend! Link copied to clipboard! so if you are looking for a good structured room and good location but not a good and polite service you can choose to stay here. With 11 restaurants, two pools and a state-of-the-art spa, the Grand Hyatt makes easy work of a luxurious break in Dubai. Having paid extra for all inclusive we were excited to visit the many restaurants on site. /14:40 hrs. Now, personalize your stay - from scheduling transportation to requesting extra pillows - with Hyatt E-concierge, Riyadh Street, Sheikh Rashid Road, Dubai, United Arab Emirates You … Headboards, nightstands, cabinets, and shelves are all … From its fabulous location to its first-class facilities, Grand Hyatt Dubai has everything you need to enjoy an unforgettable trip. If you want a massage - a shocking £175!!! All the gentlemen outside the lobby (bellmen) were wonderful too welcoming us on arrival and back to the hotel during our stay as well as assisting with taxis and other transport.However, I do need to mention 2 staff members who let their team and reputation of the hotel down. Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. The Grand Hyatt is a hotel that truly encapsulates the spirit of Dubai. !2- There was no coffee capsule and no tooth brush in the room. Anything different, agian you have to pay extra.This also means that you can't get ANY drinks or food by the pool as part of all inclusive, not even water.If you want any sort of refreshments including drinks you have to take yourself for a walk across the resort to another section (only available 3pm till 7pm)Only soft drinks, wine or beer included- no spirits, cocktails or anything else for that matter.So many restrictions to try and get more money off you. Blink and they were on the table ready for us. Book your room at the Grand Hyatt Dubai in Bur Dubai today - read reviews, look at the photos and get great deals. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Please note: All guests at Grand Hyatt Dubai can benefit by using the official Dubai Parks & Resorts shuttle service with the following timings. Toggle navigation Call now to book 0203 001 0555 + Customer Support ... Cheap Holidays All Inclusive … in-room tea bag was low quality.3- check out was not smooth ! | I did point out my dissatisfaction with his manner to him, to which he had no reply or response.To end on a more positive note the Grand Hyatt, Dubai has much to offer with its great facilities including the 24 hour indoor pool and jacuzzi, multiple outdoor swimming pools to choose from, luxury sunbeds and cabanas, fully equipped and large gym, very spacious, clean and comfortable rooms with all the amenities - a separate bath, shower room, toilet and bidet room and double wash basin, walk-in closet and beautiful city views with the Burj Khalifa dominating the city skyline. Please select a valid date. last time that I was in Grand hyatt dubai was about 10 years ago and it was such a wonderful hotel. Grand Hyatt review I come to Dubai two to three times a year. GHD_Management_Team, Director of Rooms at Grand Hyatt Dubai, responded to this review. Hotel information. The swimming pool was amazing with plenty of beds to relax on and good water temperature.At last, I want to mention that this was our second trip to this hotel and although there are many hotels in Dubai, Grand Hyatt's wonderful staff managed to retain our business, and for sure we will be there again.Thank you all, who made our trip so outstanding. I feel the hotel will only continue to go downhill unless it makes some changes to policies and stops trying to please everyone by letting everyone act and do whatever they want. It is easy to get out and about town on public transport and taxi fares are very reasonable too.I would definitely return and recommend this hotel to anyone travelling to Dubai. Link. to give me a new card! If you want any sort of refreshments including drinks you have to take yourself for a walk across the resort to another section (only available 3pm till 7pm) The hotel has changed a lot and not for the better, I realy wanted to give this hotel more stars, Ask LastStepOnTheRoad about Grand Hyatt Dubai, Most wonderful and professional team in dubai. Property Location Located in Dubai (Bur Dubai), Grand Hyatt Dubai is within a 10-minute drive of Dubai Frame and City Centre Deira. Towering over Dubai Creek, the hotel is minutes away from Dubai shopping … Secondly- even at those 3 restaurants you only have an option of 2 meals. Free shuttle service to Dubai Mall at 11:30 hrs; Departure from Grand Hyatt Dubai: 09:00 hrs. I had observed a completely different level of service he had given to other guests. !Kids club only takes kids at 7 or above otherwise they have to be accompanied by their parents.If you want a massage - a shocking £175!! Dear 716geneh,Thank you for taking the time to write a detailed review of our hotel and we are delighted to hear that you enjoyed your most recent stay with us.Your comfort, loyalty, and the 5-star service you receive are of utmost importance to us, and we are proud to be the hotel of your choice in Dubai.With 13 Food and Beverage restaurants, our indoor and outdoor swimming pools, The Kidz Club, Ahasees Spa & Club, and our health and leisure facilities, we aim to provide all-round guest satisfaction.We would also like to thank you for leaving us with this amazing note of appreciation, highlighting the facilities available to our guests, your dining experience at The Collective by Market Cafe, and ultimately the level of service standards set by our associates. This also means that you can't get ANY drinks or food by the pool as part of all inclusive, not even water. Now £82 on Tripadvisor: Grand Hyatt Dubai, Dubai. It was a joy to stay there.The good points- it has a vast pool so you can always catch the sun somewhere. Situated near bustling Sheikh Zayed Road, Grand Hyatt Dubai is set on landscaped gardens with outdoor and indoor pools and boasts 13 dining and entertainment venues. All with air-conditioning, satellite TV, complimentary WiFi access, telephone, tea/coffee-making facilities, mini-bar*, safe, iron and ironing board, bathrobes and hairdryer. Grand Hyatt Dubai ★★★★★, Dubaj Více zájezdů: www.zajezdy.cz/dovolena-bur-dubaj-m6956-all-inclusive/ I’m afraid this is our last time staying at the Grand Hyatt. Copy Link. If you want a massage - a shocking £175!!! I witnessed many times the poolattendants not wanting confrontations with people when people complained about other people’s actions. On top of this the whole pool area is a smoking area and so no matter where you sit you end up inhaling someones smoke. We were not wholly disappointed by the standard we expect from Hyatt hotels having stayed at the Hyatt Regency, Chicago last year. His local knowledge and willingness to assist was outstanding. The 674 rooms (including 39 suites) at the Grand Hyatt Dubai have oversize beds with luxury linens and are decorated in a classical style that's standard of a high-end chain resort. I do believe it was an oversight that we were not given details of the hotel courtesy shuttle bus and other local transport networks and places of interest on arrival.Dinesh, in Concierge, met our every request with the utmost courtesy and professionalism. Check Grand Hyatt Dubai events in Dubai Only soft drinks, wine or beer included- no spirits, cocktails or anything else for that matter. Anything different, agian you have to pay extra. All Holidays are ATOL/TTA Protected. This city hotel is only 2 km from Dubai Creek and a short drive from the Yacht Club, this hotel will impress visitors. This 5-star hotel is 2.1 mi (3.3 km) from Dubai Creek and 3.7 mi (6 km) from Dubai … The pool area is now also being replaced with cheap blue plastic sunbeds with the wooden morecomfortable ones becoming a thing of the past. Sometimes just with myHusband others as a family holiday with my two boys.Over the last nine years we have stayed many times at The Grand Hyatt in club rooms and non club rooms and with both city and creek views. Apart from that - we won't be staying here again. (daily) Pick up from Dubai … We stayed over new year & had a very pleasant stay. Grand Hyatt Dubai: dissapointing all inclusive - See 6,329 traveler reviews, 4,528 candid photos, and great deals for Grand Hyatt Dubai at Tripadvisor. The Grand Hyatt Dubai overlooks the waters of Dubai Creek and lies close to both the financial and entertainment districts of the city. We're sorry, only dates up to 13 months from today can be searched. we came back at night, they gave us our luggage, we were guided to a corridor outside the lobby and before the main entrance door, as we were in rush and had not chance to have food, we were putting our belongings in our bags and also eating a fries; one of the staff came to us and told us in a very bad manner " you are not allowed to eat anything here!". Grand Hyatt Dubai: dissapointing all inclusive - See 6,462 traveler reviews, 4,591 candid photos, and great deals for Grand Hyatt Dubai at Tripadvisor. dubai.grand@hyatt.com, Introducing the World of Hyatt Credit Card. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I came down to the pool this morning at 9am and struggled to find two sun-beds where I wanted to sit. Firstly, a pool attendant who took it upon himself to decide that I did not need an umbrella, challenging my request and then reluctantly putting one in a position that he felt was suitable and not where I wanted it (no health and safety concerns). more. From AU$131 per night on Tripadvisor: Grand Hyatt Dubai, Dubai. We will be back shortly. Please check your dates and format them as (MMM/DD/YYYY). Grand Hyatt Dubai has 3 outdoor temperature controlled swimming pools; One of the largest leisure pools in the city, A children’s pool with water games and slides and a Shaded toddler’s pool. By far the most restrictive all inclusive we've ever stayed at!!!! On checking out, Michael in Reception was dismissive and discourteous choosing to ignore my position in the queue and then rudely leaving my envelope with the invoice on the counter for me to pick up rather than handing it to me before swiftly moving on to the next guest. Share this page. 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